Parts Sales Executive

5 months ago

Salmabad, Bahrain Haji Hassan Group Full time

**Job Requirements**
- Secondary School; Technical Certificate or Diploma from a vocational school is preferred.
- Proven experience in heavy spare parts sales, preferably in spare parts sales.
- Valid driver's license

**Job Summary**

**Responsibilities**:

- Carry out all counter sales or outdoor sales activities in order to process all requirements and inquiries of incoming customers and to ensure total customer satisfaction.
- Interact with store keepers in order to issue the required spare parts in the least possible service lead time.
- Identify the requirements and inquiries of incoming customers that are related to the product.
- Provide technical advice within his product range to the customer regarding required spare parts.
- Refer back to the spare parts manuals provided by the principals in order to identify correctly the spare parts and their codes.
- Adhere to the price lists of spare parts and discount limits approved by the spare parts division manager.
- Identify the availability of spare parts by using the Inventory master; inform the direct supervisor in case the volume of stock was doubtful.
- Responsible for generating pick lists once deals are made; maintain quick responsiveness and smooth coordination with Store Personnel to ensure efficient service delivery.
- Make sure that the issued spare parts from the stores are according to the pick lists and as per the requirements of the customer.
- Responsible for inspecting returned spare parts with the consultation of the store keeper; negotiate the customer for a replacement and inform the accountant and the spare parts manager accordingly.
- Inform the direct supervisor of any delays, difficulties, nonconformities, or complaints raised during work.
- Perform other duties and responsibility as agreed upon by the Spare Parts Division manager.

**Knowledge and Skills**
- Strong technical knowledge of heavy equipment and spare parts.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Demonstrated negotiation and sales closing skills.
- Self-motivated with a results-driven attitude.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite and CRM software.

**Job Types**: Full-time, Permanent

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