Manager Logistics Operations

11 hours ago


Manama, Bahrain Talabat Full time

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

Role Summary:
Responsible for ensuring smooth flow of operations for all day-to-day on-ground operations and continuous improvement of rider compliance and performance by working closing with other stakeholders including customer support teams, vendors and riders.

What’s On Your Plate?
- Lead a team of supervisors that communicate with and support riders on the ground and via remote channels to ensure smooth operations.
- Ensure the right processes and controls are in place to monitor and report on rider compliance metrics.
- Track and report progress of rider quality KPIs on a daily, weekly and monthly basis.
- Own monitoring, reporting and resolution of rider issues.
- Work with the dispatch team to optimize processes & SLAs to meet operational requirements and suggest improvements where needed.
- Act as a point of contact for internal and external stakeholders for topics involving rider compliance.
- Lead the team to complete Ad-hoc tasks and projects
- Monitor and improve the performance of the logistics operations team members and upskill them to support their growth

What Did We Order?
- Bachelor's or master’s degree
- Experience in managing a logistics fleet
- Excellent people management skills: Experience with managing a large team.
- Strong communication skills, both written and verbal. English and Arabic is required, Urdu is a plus.
- Able to set up and develop Processes and SLAs.
- Able to analyze data and create comprehensive reports.
- Able to use complex computer systems
- Able to work under pressure, handle stress, and work in a diverse environment.



  • Manama, Bahrain GVS Cargo and Logistics Full time

    **GVS cargo & Logistics** is seeking a **Sales Executive** in Logistic & Supply Chain to join its Bahrain-based team. **Logistics sales executives** perform various functions, which primarily involves participating in the growth of new business. They may be responsible for inside sales job or outside sales job, or both. **Primary tasks, duties, and...

  • Logistics Manager

    2 weeks ago


    Manama, Bahrain Pan Arab Co. Full time

    We are looking for a reliable Logistics Manager to be responsible for the overall supply chain management. Logistics Manager responsibilities include organizing and monitoring storage and distribution of goods. Responsibilities: - Strategically plan and manage logistics, warehouse, transportation, and customer services. - Direct, optimize and coordinate...

  • Logistics Manager

    6 days ago


    Manama, Bahrain Shahico Services, Adliya Full time

    We are looking for a reliable Logistics Manager to be responsible for the overall supply chain management. Logistics Manager is responsible to manage the entire order cycle to enhance business development and ensure sustainability and customer satisfaction. **Responsibilities**: - Strategically plan and manage logistics, transportation, and customer...

  • Operations Manager

    3 months ago


    Manama, Bahrain Kulsha Logistic Services Full time

    We are pleased to announce an opening for the position of Operations Manager at, a prominent logistics organization. We are looking for a dedicated professional with a minimum of 2-5 years of experience in operations management. **Key Responsibilities**: - Manage and oversee vehicle maintenance and logistics fleet operations. - Coordinate with vendors to...

  • Logistic Coordinator

    4 months ago


    Manama, Bahrain Talent Pal Full time

    We are looking for a competent **Logistics Coordinator **to oversee and facilitate the deliveries of our food in a timely manner to the customer. You will be the one to coordinate personnel and processes to achieve the effective distribution of goods. **Responsibilities**: - Coordinate and monitor supply chain operations - Ensure premises, assets and...

  • Logistic Coordinator

    4 months ago


    Manama, Bahrain Restaurant Management Full time

    We are looking for a competent **Logistics Coordinator **to oversee and facilitate the deliveries of our food in a timely manner to the customer. You will be the one to coordinate personnel and processes to achieve the effective distribution of goods. **Responsibilities**: - Coordinate and monitor supply chain operations - Ensure premises, assets and...


  • Manama, Bahrain Havelock one Interiors Full time

    **Duties and responsibilities** - Strategically planning and managing the logistics department. (Including packing, finished goods storage, transportation and customer services) - Directing, optimizing and coordinating over inbound and outbound shipments, as well as monitoring to ensure mínimal disruptions - Supervising, coaching and daily performance...

  • Logistics Officer

    8 months ago


    Manama, Bahrain 2000 Workshop Full time

    **LOGISTICS OFFICER** We need a logistics officer with a background in Workshop/Fabrication/Engineering. The Logistics Officer will oversee and facilitate the supply chain operations of the company. He/She coordinates personnel and processes to achieve the effective distribution of goods. He/She should be well-versed in supply management principles and...

  • Supply Chain

    3 months ago


    Manama, Bahrain Talent House Co. Full time

    **Strategic Responsibilities**: - Assist in developing and provide inputs towards strategic goals for the complete supply chain management (procurement & logistics). - Develop and implement supply chain strategies to optimize inventory levels, transportation, and distribution. - Ensure short-term, mid-term and long-term goals in terms of setting up of...


  • Manama, Bahrain SOLAR LINE LOGISTICS Full time

    Key Responsibilities: - Develop new business relationships with potential clients through cold calling, networking, and other methods - Identify and qualify potential clients' logistics needs and provide solutions based on their specific requirements - Build and maintain long-term relationships with existing clients to ensure client satisfaction and...


  • Manama, Bahrain Ziphire.hr Full time

    We are looking for a motivated and detail-oriented individual to join our team as a Procurement & Logistics Officer. In this entry-level position, you will be responsible for supporting the group procurement and logistics functions within the organization. This role provides an excellent opportunity for career development in the fields of procurement and...


  • Manama, Bahrain Thales Full time

    Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search...


  • Manama, Bahrain Shahico Services, Adliya Full time

    Logistics agents are required for a food delivery company. **Requirements**: 1. Good communication skills in English, Urdu, and Hindi. 2. Can coordinate with delivery riders and with customers. 3. Must have computer skills and a sound knowledge of food delivery dashboard. 4. Experience in a similar role 5. Decision maker skills are required. 6....

  • Logistics Clerk

    2 weeks ago


    Manama, Bahrain Sharif Company Full time

    Our Company is looking to hire "Logistics Clerk", with below criteria; - Minimum 5 years experience - Shipping Industry Background - **Resposibilities**: Much of a logistics clerk's time each day is spent communicating with others. The position requires excellent skills in both oral and written communication with domestic and international partners,...


  • Manama, Bahrain Kitopi Full time

    Kitopi is a tech-powered food company. We partner with and invest in restaurants and food concepts to help them expand beyond borders. Founded in 2018, our mission is to satisfy the world’s appetite. Kitopi (pronounced: “Kee-Toh-Pee”) stands for Kitchen Utopia. We are enablers, partnering with brands to deliver food about you. We do this by providing...


  • Manama, Bahrain Boxout W.L.L Full time

    We looking for Logistics Business Development Manager will be responsible for winning new business by penetrating new clients & additional locations (accounts) and reactivating former/ dormant clients & accounts. **Responsibilities**: - Refine ideal client profile: demographics, psychographics & trigger events. - Identify & pursue TOP 20 Target List. -...

  • Logistics Coordinator

    7 months ago


    Manama, Bahrain SETC Bahrain Full time

    Receive Enquiries and Provide Timely Acknowledgment and Quotation: As a Logistics Coordinator, you would be responsible for managing various aspects of the freight and logistics operations. Here's a breakdown of the tasks: - Respond to inquiries from internal and external customers promptly. - Provide timely acknowledgment of the inquiries and prepare and...


  • Manama, Bahrain SOLAR LINE LOGISTICS Full time

    **Responsibilities**: - Coordinate the movement of cargo by air, sea, or land - Negotiate with carriers and freight forwarders to ensure efficient and cost-effective transportation - Manage customs clearance and documentation - Ensure compliance with regulations and industry standards - Monitor the movement of cargo and provide updates to stakeholders -...

  • Logistics Coordinator

    3 months ago


    Manama, Bahrain Cigalah Gulf Medical Full time

    **Key Responsibilities**: - Monitor and optimize supply chain activities, ensuring efficient movement of goods from suppliers to clients. - Engage with clients regularly to address inquiries, provide updates, and ensure satisfaction with services. - Develop and maintain accurate schedules for client orders to ensure timely delivery. - Maintain precise and...


  • Manama, Bahrain Ocean sky logistics Full time

    **Job Purpose** To promote the sale in logistics company in Bahrain market and cultivate new customers. **Responsibilities**: - Identify appropriate prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories offered. - Coordinate with other sales reps to ensure company quotas...