Front Desk Agent

5 days ago


Manama, Bahrain Reef Island Full time

1- Maintain safe and clean reception area by complying with company procedures, rules and regulations

2- Welcome guests by greeting them, in person or on the telephone; answering or referring inquiries as appropriate, and take adequate messages when required

3- Administer all hotel reservations, cancellations and no-shows, in line with company policy

4- Monitor the logbook

5- Help with the inventory of assets, on-hand products, and store, if any.

6- Provide exceptional customer service

7- Effectively inform and educate our guests about our offers.

8- Be flexible with your schedule, supporting the needs of the company.

9- Properly care for office equipment’s.

10- Have complete knowledge and understanding of all services and products offered

11- Communicate to management any and all occurrences involving staff or guests in that require attention

12- Handle guests’ questions and concerns professionally and courteously

13- Provide accurate, appropriate and immediate responses to all requests by guests

14- Maintain a positive attitude and contribute toward a quality work environment

15- Regularly attend, participate in and support training and staff meetings, which may require working outside of normal hours

16- Assist in all areas as requested by management

**Job Types**: Full-time, Permanent

**Experience**:

- Receptionist/Front Desk: 1 year (preferred)


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