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Front Desk Agent

4 weeks ago

Manama, Bahrain IHG Full time

**About us**
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Located in the business and leisure hub of the city, InterContinental® Regency Bahrain offers its guests the perfect location from where to explore the exciting face of Manama. The hotel offers 304 spacious rooms including 4 club floors and 36 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveler. From sophisticated dining experiences to a taste of traditional romance, InterContinental® Regency Bahrain offers its guest new tastes and unique gourmet treats. With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental® Regency Bahrain promises to delight your palate.

**Your day to day**
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a **Front Desk Agent (Arabic Speaker)**, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

**What we need from you**
- Arabic speaker is a must.
- At least one (1) year experience in a similar role in a luxury hotel and/or resort with relevant school qualification.
- Has the passion in delivering true hospitality.
- Effective communication skills and pleasant personality are a must.
- Be engaging, outgoing and confident.
- Knowledge of Opera PMS and good computer skills are a plus.

**What we offer**
You’ll join a team passionate about delivering memorable experiences that make our guests feel special, making InterContinental® Regency Bahrain a great place to work. In return we'll give you a competitive financial and benefits package.

As a sneak peak, here are some of our benefits you will enjoy:

- Competitive salary
- Fully furnished accommodation with free internet, lounge and gym facility
- Employee meals (breakfast, lunch, dinner and tea break) at our Flavours Cafe
- Opportunities for promotion and transfer across the IHG hotels
- 30 days vacation leave plus 14 days public holidays per year
- Discounted international/worldwide room rates for yourself, family and friends
- Employee recognition programmes
- Access to free online courses including Harvard Managed Mentor modules

Job Reference: EMEAA26623