Sales Manager
2 weeks ago
Position Purpose
To support the Head of Sales and execute all necessary pro-active and re-active sales, e-commerce, marketing & PR activities to exceed owner expectations concerning revenue generation and market share.
Duties & Key Responsibilities
- Execute duties as assigned by the Head of Sales or General Manager.
- Support the Head of Sales in analysing competitor activities and pricing strategies, trends of business by market segment, channel and GOB, and performance of existing customers
- Execute detailed action plans to support the revenue generation in all segments and departments and beat the competition.
- Show and use the passion for the HGI brand in all sales conversations and negotiations
- Actively manage allocated accounts (all segments, including GCE)
- Explore and invest time on developing innovative approaches to generate revenue and extend customer basis.
- Help ensuring that all rates are loaded correctly in systems / channels
- Execute the hotel’s marketing plan on request of Head of Sales or General Manager
- Help ensuring that the hotel is well positioned and marketed on internet and other distribution channels, liaising closely with eCommerce
- Be a positive and very active contributor in meetings (e.g. Huddles) and other forms of communications with the sales team to help achieve / maintain a high level of trust & engagement
- Be actively engaged in the on-boarding of new Sales Team Members and share Sales Expert knowledge and tips and tricks.
- Offer and conduct regular sales training for Sales TMs and TMs from other departments to help drive revenue generation in the hotel.
- Pro-actively seek opportunities to give a helping hand to the operations team through times of stress to help driving a very high level of cross-departmental collaboration.
- Volunteer to participate in company campaigns such as Travel with Purpose
- Be a role model for others in regards to Hilton Garden Inn brand behaviours
**What are we looking for?**
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
- Degree-level qualification in a relevant field
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
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