Senior Manager, Relationship Development
3 days ago
The Director will lead the Bank's GCC client coverage, focusing on acquiring and deepening Priority relationships in the Saudi corridor. They will oversee a team of Relationship Managers to achieve sales targets through maximizing acquisition/referral opportunities, deepening existing customer relationships, and delivering specified service standards for the Priority Banking segment.
This role has dual primary purposes:
- Leading a team of Relationship Managers to achieve sales team targets through maximizing acquisition/referral opportunities, deepening existing customer relationships, and delivering the specified service standards for the Priority Banking segment.
- The Director also carries their own book and is responsible for servicing and managing customer relationships under the Priority Banking program by engaging them, uncovering their needs, and providing them with appropriate products, services, and solutions from the entire range of the Consumer Banking suite.
Key Responsibilities
This position involves leading a team of Relationship Managers to achieve specified sales targets (new sales and portfolio) and service standards. The Director will implement a consistent and disciplined customer contact management strategy to support relationship building and cross-selling efforts. They will foster and deepen customer relationships by providing regular market information updates and trend analyses on local and foreign financial products.
Risk Management
The Director must take personal responsibility for understanding the risk and compliance requirements of the role. They will understand and comply with applicable laws and regulations, including those pertaining to anti-bribery and corruption, anti-money laundering, terrorist financing, and sanctions, as well as Group policies and procedures.
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