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Senior Sales Development Manager
1 week ago
**Job Summary**
We are seeking a highly skilled Senior Sales Development Manager to join our team at Marriott. In this role, you will be responsible for driving sales growth and revenue while delivering exceptional guest experiences.
**Key Responsibilities:**
- Contact guests as necessary to resolve their calls, requests, or problems.
- Use sales techniques to maximize revenue while maintaining existing guest loyalty to Marriott.
- Determine and offer complimentary items to guests as gifts for their patronage.
- Promote awareness of brand image internally and externally.
- Process requests for redeeming Marriott Rewards points.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Enter Marriott Rewards information into appropriate software when taking guest reservations.
- Answer, record, and process all guest calls, requests, questions, or concerns.
- Perform general office duties to support Sales & Marketing.
**Requirements:**
- Bachelor's degree in Sales, Marketing, or related field.
- Minimum 3 years of experience in sales development or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong analytical and problem-solving skills.
**What We Offer:**
- A competitive salary and bonus structure.
- A comprehensive benefits package including health insurance, retirement savings plan, and paid time off.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
**Join Our Team:**
If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
