Cisco Call Manager

Job Description: - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) - Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) - Assume responsibility of budgeting and tracking expenses - Hire, coach...

The Role Connect6 Group is a Canadian based company based in Toronto with an office presence in GCC countries. We are looking to expand our Call Center operations in GCC to work with Canadian based programs through outbound calling. We are looking for an experienced Call Center Sales Manager to join our GCC team. As a Sales Manager, you will be responsible...

We are looking for a professional call center representative to provide outstanding service to the customers by answering questions, handling complaints, and troubleshooting problems with different products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive...

We are looking for a professional call center representative to provide outstanding service to the customers by answering questions, handling complaints, and troubleshooting problems with different products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive...

**Responsibilities**: - Answering incoming calls and responding to customer inquiries. - Providing accurate and timely information to customers. - Resolving customer complaints and issues. - Escalating complex issues to management when necessary. - Maintaining accurate records of customer interactions and transactions. - Following up with customers as...

**Responsibilities**: - Answering incoming calls and responding to customer inquiries. - Providing accurate and timely information to customers. - Resolving customer complaints and issues. - Escalating complex issues to management when necessary. - Maintaining accurate records of customer interactions and transactions. - Following up with customers as...

**Job Objective**: To coordinate all customer care related activities, to ensure that customer care is delivered to the highest degree possible. Job Specification Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Fulfills requests by clarifying desired...

**Responsibilities** - Answer and direct phone calls - Organize and schedule appointments - Assist in the preparation of regularly scheduled reports - Update and maintain office policies and procedures - Maintain contact lists - Provide general support to visitors - Act as the point of contact for internal and external clients **Requirements and skills** -...

**Responsibilities** - Answer and direct phone calls - Organize and schedule appointments - Assist in the preparation of regularly scheduled reports - Update and maintain office policies and procedures - Maintain contact lists - Provide general support to visitors - Act as the point of contact for internal and external clients **Requirements and skills** -...

Our client is a leading company that provides solutions for customer experience management through advanced technology in the GCC. They are currently looking for a **Call Center Intern** to be based in Bahrain. **Requirements**: - Excellent communication skills both written and verbal - Great active listening skills - Strong time management and...

**Main purpose**: - To join Infonas Service Provider Network and Engineering Team **Main Tasks & Responsibilities**: - Participate in the Service Provider Network architecture - Perform the research and development of new products - Handle proof of concept with vendors - Handle L2 and L3 escalations - Provide presentations and demos in customer meetings -...

**Main purpose**: - To join Infonas Service Provider Network and Engineering Team **Main Tasks & Responsibilities**: - Participate in the Service Provider Network architecture - Perform the research and development of new products - Handle proof of concept with vendors - Handle L2 and L3 escalations - Provide presentations and demos in customer meetings -...

As a Call Center Agent, you will be at the forefront of our commitment to delivering outstanding customer service. You will handle incoming calls from English-speaking customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. If you thrive in a fast-paced environment and enjoy helping customers, we would like to hear...

**Our client a cleaning service company is looking for CUSTOMER SERVICE/CALL CENTER AGENT.** **RESPONSIBILITIES**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive...

**Call Center Representative responsibilities include**: **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and...

The Cybersecurity Certified Instructor will be responsible for teaching CompTIA and Cisco CyberOps certification courses with a focus on the Security+ certification. **Responsibilities** - Design and develop training programs and curriculum for the CompTIA S+ and Cisco CyberOps. - Deliver training sessions to individuals and teams, both in-person and...

**Company Description** **Job Description** VAM Systems **is currently looking for **Network Engineer **for our** Bahrain **operations with the following skillsets and terms & conditions: **Professional Skills/Experience**: - Network and collaboration design for new and existing sites including high - and low-level design - Monitoring, updating, and...

VAM Systems is currently looking for AWS Cloud Engineer for our Bahrain operations with the following skillsets and terms & conditions: Job requirement: Minimum 5 years experience in Infrastructure Strong support and problem-solving skills Basic knowledge of security and best practices Basic knowledge of Cloud and service AWS and Azure Basic knowledge of...

Respond to client inquiries concerning a variety of software products; documenting every customer inquiry and service request. - Provide Tier 1 resolution to incidents which impact system availability, functionality, or performance. - Assist subordinate Specialists and other technical support groups in resolving client calls, incidents, and service tickets...

Key Responsibilities: - Manage high volumes of inbound and outbound calls from patients and potential clients. - Schedule, modify, and confirm patient appointments based on doctor availability. - Provide patients with detailed information on medical services, including consultations, procedures, and follow-up care. - Address patient concerns, questions, and...