Cisco Call Manager

Job Description: - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) - Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) - Assume responsibility of budgeting and tracking expenses - Hire, coach...

The Role Connect6 Group is a Canadian based company based in Toronto with an office presence in GCC countries. We are looking to expand our Call Center operations in GCC to work with Canadian based programs through outbound calling. We are looking for an experienced Call Center Sales Manager to join our GCC team. As a Sales Manager, you will be responsible...

We are looking for a professional call center representative to provide outstanding service to the customers by answering questions, handling complaints, and troubleshooting problems with different products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive...

We are looking for a professional call center representative to provide outstanding service to the customers by answering questions, handling complaints, and troubleshooting problems with different products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive...

**Call Center Representative responsibilities include**: **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs. Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

**Responsibilities**: - Answering incoming calls and responding to customer inquiries. - Providing accurate and timely information to customers. - Resolving customer complaints and issues. - Escalating complex issues to management when necessary. - Maintaining accurate records of customer interactions and transactions. - Following up with customers as...

**Job Objective**: To coordinate all customer care related activities, to ensure that customer care is delivered to the highest degree possible. Job Specification Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Fulfills requests by clarifying desired...

Our client is a leading company that provides solutions for customer experience management through advanced technology in the GCC. They are currently looking for a **Call Center Intern** to be based in Bahrain. **Requirements**: - Excellent communication skills both written and verbal - Great active listening skills - Strong time management and...

**Main purpose**: - To join Infonas Service Provider Network and Engineering Team **Main Tasks & Responsibilities**: - Participate in the Service Provider Network architecture - Perform the research and development of new products - Handle proof of concept with vendors - Handle L2 and L3 escalations - Provide presentations and demos in customer meetings -...

Job Description:As a Senior System Administrator, you will play a crucial role in managing our Office 365 users and Active Directory Services. Your expertise in setting up security best practices on cloud platforms, specifically Azure and AWS, will be essential to our organization.Key Responsibilities:- Manage Office 365 users and Active Directory Services-...

As a Call Center Agent, you will be at the forefront of our commitment to delivering outstanding customer service. You will handle incoming calls from English-speaking customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. If you thrive in a fast-paced environment and enjoy helping customers, we would like to hear...

**Our client a cleaning service company is looking for CUSTOMER SERVICE/CALL CENTER AGENT.** **RESPONSIBILITIES**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive...

At Computer world W.L.L, we are seeking an experienced IT Specialist to join our team. This role will be responsible for managing Office 365 users and Active Directory Services. The successful candidate will have hands-on experience with security best practices setup and products on Cloud, specifically on Azure and AWS.The ideal candidate will be able to...

Respond to client inquiries concerning a variety of software products; documenting every customer inquiry and service request. - Provide Tier 1 resolution to incidents which impact system availability, functionality, or performance. - Assist subordinate Specialists and other technical support groups in resolving client calls, incidents, and service tickets...

Bachelors in Computer Application (Computers), Bachelor of Technology/Engineering Nationality: Any Nationality Gender: Male Vacancy: 1 Vacancy Job Description Manage Office 365 users and Active Directory Services. Hands-on security best practices setup and products on Cloud, specifically on Azure and AWS. Handle the Telephony System Cisco call manager...

Key Responsibilities: - Manage high volumes of inbound and outbound calls from patients and potential clients. - Schedule, modify, and confirm patient appointments based on doctor availability. - Provide patients with detailed information on medical services, including consultations, procedures, and follow-up care. - Address patient concerns, questions, and...

The Cybersecurity Certified Instructor will be responsible for teaching CompTIA and Cisco CyberOps certification courses with a focus on the Security+ certification. **Responsibilities** - Design and develop training programs and curriculum for the CompTIA S+ and Cisco CyberOps. - Deliver training sessions to individuals and teams, both in-person and...

Professional Skills/Experience: Monitoring, updating, and managing collaboration systems, billing systems, infrastructure systems and its components including servers, switches, routers, appliances, communication medium, etc. Resolve collaboration/Vo IP, network, and telecommunication incidents, troubleshooting and provide remote support to engineers on-site...

Job Description:We are seeking a highly skilled and experienced IT Network Operations Expert to join our team. As a key member of our team, you will be responsible for monitoring, updating, and managing various systems, including collaboration systems, billing systems, infrastructure systems, and their components. This involves identifying potential issues,...