Assistant Revenue Manager

2 weeks ago

Manama, Bahrain Wyndham Hotels & Resorts Full time

Ramada By Wyndham Manama CIty Centre is now seeking an Assistant Revenue Manager to join our team in Bahrain.

**Job Summary**:
The Assistant Revenue Manager is responsible for identifying and maximizing all potential revenue opportunities for the hotel. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every day of every year.

**Education & Experience**:

- 2-3 years of successful progressive experience in a revenue management, finance, strategy, or hotel operations role.
- Excellent verbal and written English communication skills / Arabic literacy will be an added advantage
- Computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.

**General Requirements**:

- Able to sell strategic decisions to gain optimal business mix.
- Ability to manage upward with good debate and consensus skills with objectivity.
- Complete, analyse and report on Future Demand Strategy Analysis (FDSA).
- Establish and communicate sales strategy for day, week, month and rolling 12 months.
- Make Yield Management decisions and update CRS/GDS/PMS inventory directly through the systems.
- Communicate any strategy changes or update any calendars for the sales team to use.
- Review the Central Reservation System (CRS) Daily Wrap Up, Denials, Call conversion reports, View Availability Calendar and Allotment Calendar.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.)
- Acts as a liaison, when necessary, between property and regional/corporate systems support.
- Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.
- Analyse prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Address the opportunities in Wyndham Business Review (WBR) morning meeting.

**Fundamental Requirements**:

- Schedule and complete call around using the Market Pricing Analysis (MPA) and determine the pricing and compression compared to our competition.
- Manage and communicate group cut off dates. Run a group room’s control log (GRC) as well as pick up report from Property Management System (PMS) for 90 days. Verify pick up to actual block, cut-off date, and whether or not you should extend, etc. Discuss making any changes necessary to system after WBR.
- Complete Group Analysis Worksheet when needed. (Use this if FDSA demand indicator is A or B on the group dates or taking the group pushes the date to A or B)
- Run a list of groups that went from Tentative to Definite, determine what groups will effect availability and restrict or price accordingly for rolling 12 months.
- Monitor the status of the hotel throughout the day. Adjust any inventory controls that need to be modified through CRS/GDS/PMS and communicate to the strategy team. This must occur at a minimum of twice a day with more frequent monitoring for high demand/revenue time frames.
- Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach.
- Complete any rate changes through CRS/GDS, as necessary.
- Work with the strategy team to forecast accurately as well as projecting future transient demand.
- Work with the strategy team in analysing actual performance vs. potential to identify future revenue opportunities.
- Update the Historic Demand Analysis (HDA) daily. Ensure accuracy from the daily Flash Report. Review actual performance versus Potential performance.
- Update the following persons of the successes/shortfalls: General Manager, Director of Sales & Marketing, & the Rooms Director.

**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture

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