
Reservations and Customer Engagement Coordinator
2 days ago
About Dubai Holding:
Dubai Holding is a leading business conglomerate, committed to innovation and excellence. As the parent company of Jumeirah Group, Dubai Holding drives growth and expansion across various sectors. As a member of the Rooms Reservations Team at Jumeirah Gulf of Bahrain, you will contribute to the company's mission by delivering exceptional customer experiences and driving revenue growth.
Key Responsibilities:
- Develop and maintain extensive knowledge of hotel products and services.
- Deliver excellent customer service through polite and efficient handling of telephone calls.
- Process reservations and prepare Pro Forma invoices as required.
- Participate in cluster sales projects, including FAM trips and client events.
About You:
To succeed in this role, you will require:
- A minimum of 1 year work experience in a luxury hotel setting.
- Good knowledge of Opera PMS or similar systems.
- Ability to handle shift responsibilities and assist newly joined colleagues.
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