Reservations and Customer Engagement Coordinator

2 days ago


Manama, Manama, Bahrain Dubai Holding Full time

About Dubai Holding:

Dubai Holding is a leading business conglomerate, committed to innovation and excellence. As the parent company of Jumeirah Group, Dubai Holding drives growth and expansion across various sectors. As a member of the Rooms Reservations Team at Jumeirah Gulf of Bahrain, you will contribute to the company's mission by delivering exceptional customer experiences and driving revenue growth.

Key Responsibilities:

  • Develop and maintain extensive knowledge of hotel products and services.
  • Deliver excellent customer service through polite and efficient handling of telephone calls.
  • Process reservations and prepare Pro Forma invoices as required.
  • Participate in cluster sales projects, including FAM trips and client events.

About You:

To succeed in this role, you will require:

  • A minimum of 1 year work experience in a luxury hotel setting.
  • Good knowledge of Opera PMS or similar systems.
  • Ability to handle shift responsibilities and assist newly joined colleagues.


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