Customer Success Manager

**About Mobiz** Mobiz is an information technology firm, and we do three things exceptionally well: cloud and network automation, digital transformation, and data protection. Double-digit growth year-over-year has driven us to grow our team and ensure we stay ahead of the curve. **What Can You Expect?** Every day at Mobiz we work with a deep sense of...

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in January 2018, Kitopi has...

**ABOUT UNILODE** **POSITION OVERVIEW** The Customer Success Coordinator focuses on developing and maintaining customer and stakeholder relationships. This position ensures that contractual obligations are met and that customers have a clear understanding of Unilode practices and procedures to ensure control of assets. * GENERAL RESPONSIBILITIES* -...

**Job Summary**: Our client a regional branding agency is looking for a Client Success Manager to play a pivotal role in fostering strong client relationships by delivering exceptional after-sales service. This encompasses creating a seamless onboarding experience for new clients, managing project lifecycles, and ensuring successful project completion...

We are looking for motivated and experienced Individuals to join our team! This is an excellent opportunity for someone who enjoys working in a fast-paced environment, loves problem-solving, and has experience with B2B onboarding within the Bahrain market. If you have strong interpersonal skills and can ensure client success while being highly organized and...

**Duties & Responsibilities**: ** Arabic** - Deliver up to mark service and maximize customer satisfaction. - Efficiently and successful coordination between front and back of house operation. - Review product quality and services rendered. - Organize and supervise shifts and duty rosters. - Plan and conduct efficient delivery order system. - Develop and...

**Who Are We❓** - We Are Foodics!_ a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully...

**Main Objectives** To manage the company’s airport related customer service, experience and journey and be accountable for the development and monitoring of SLAs with airport related customers and relevant stakeholders. To track, measure and maintain performance records against agreed KPIs and conduct satisfactions surveys of airlines, passengers and...

Sector: - Consumer- Department: - Customer Experience- Country: - Bahrain- Location: - Bahrain - Manama- Contract Type: - Full Time- Job Objective: - Develop end-to-end customer journey across conventional and digital touchpoints to ensure optimal customer experience. - Key Responsibilities: - Identification of Customer Experience Improvement...

Job Objective Develop end-to-end customer journey across conventional and digital touchpoints to ensure optimal customer experience. Key Responsibilities Identification of Customer Experience Improvement actions/initiatives/ customer pain points and associated business plans and benefit cases. Creating/Mapping of existing and new customer journeys...

Job Purpose**:Develop cost estimates and coordinate proposals for assigned estimating projects.** - Maintaining and improving client relationships. - Provide management with regular reports: Prepared sales forecast reports, sales accuracy reports. - Develop and recommend sales revenue plans that meet growth and profitability objectives. - Build a good...

**Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Bahrain!** - **Open to Residents Across Bahrain_ **Are you ready to embark on a rewarding journey while shaping exceptional customer experiences???** **About Us**: Join our esteemed international market research consultancy in enhancing customer service standards across...

**Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Bahrain!** - **Open to Residents Across Bahrain_ **Are you ready to embark on a rewarding journey while shaping exceptional customer experiences???** **About Us**: Join our esteemed international market research consultancy in enhancing customer service standards across...

**Job Summary** - Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.- Reporting to Head of Distribution - CLP, the Senior Customer Relationship Specialist will be responsible for...

Job Ref: 10016363 **Location**: Manama-Bahrain Category: Faculty Services Type: Full time **Customer Relations Management Coordinator** **UMGC Europe** **Overseas Regular, Full-Time, 100% FTE, Grade 4** The CRM Coordinator serves as a functional team member of the UMGC regional office for customer service, and enrollment operations. The position works...

Join Our Team as a Customer Service Duty Manager in Bahrain! Are you ready to be a vital part of British Airways’ airport operations in Bahrain? As a Customer Service Duty Manager, you will support the Airport Manager, ensuring safety, security, and operational excellence. Your role involves managing relationships, performance, and local suppliers to...

**MINIMUM EXPERIENCE REQUIREMENTS** - 5 years’ experience. **REQUIRED** **SKILLS** - Proven experience as a Client Relations Manager or relationship manager - Proven track record of meeting and exceeding targets - Background in customer service; industry knowledge is a plus - Experience tracking relevant KPIs (e.g. Customer satisfaction) - Working...

Welcomes customers when they arrive at a restaurant or cafe. - Introduces customers to the menu and announces daily or seasonal menu specials - Answers questions about menu items, ingredients, and pricing - Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them - Passes customer orders along to...

**Job Summary** - Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.- This role will be based in Zurich Insurance Company - Kingdom of Bahrain**Job Qualifications** **As...

**Job Requirements**: This position is responsible to provide outstanding customer service to clients by delivering extraordinary customer service experience, taking ownership of customer issues and following through to resolution. **Education/Certifications**: - A minimum of a bachelor’s degree in business administration or relevant field. - Six Sigma...