Highly Skilled Client Relationship Manager for Priority Clients
4 days ago
At Standard Chartered, we're committed to making a positive difference for our clients, communities, and each other. As a Senior Relationship Manager, Priority Clients, you'll play a vital role in servicing and managing customer relationships under the Priority Banking program.
Your Key Responsibilities:
- Drive portfolio growth through existing-to-bank (ETB) and increased product-per-customer (PPC) ratio
- Map client potential and work towards up-streaming to Private Banking segment based on client profile
- Offer a consistent yet differentiated customer experience by providing holistic needs analysis and consultation to key clients in portfolio management
- Gather competitive intelligence to determine what competitors are offering clients, product positioning, and service offerings
- Continuously track market trends and ensure up-to-date knowledge of market offerings to provide advice on potential financial planning solutions based on client needs
- Carry out suitability assessments of clients and identify partner with product specialists to provide expert advice across a wide range of financial matters
About You:
- Certifications: CFA or FAP Certified
- 5+ years of successful business practice in client relationship management in the banking industry, with relevant depth of experience in financial services
- Strong interpersonal and communication skills with multicultural awareness and sensitivity
- A team player with good initiatives & assertiveness, proven track record in business goal management
- Make effective business decisions independently, based on sound financial and business principles
What We Offer:
- Competitive salary and benefits to support your mental, physical, financial, and social wellbeing
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual leave, parental/maternity leave, sabbatical, and volunteering leave
About Us:
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before.
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