Senior Travel Business Development Director
3 days ago
We are seeking an experienced and dynamic leader to drive business growth, expand market reach, and optimize operations for our travel agency.
Key Responsibilities- Business Growth & Strategy: Develop and implement a growth strategy to expand our agency's market presence, customer base, and revenue streams. Identify new business opportunities, partnerships, and market segments to drive sales.
- Operations & Service Excellence: Oversee end-to-end travel operations, ensuring efficiency, cost-effectiveness, and top-tier customer experience. Develop and enforce service quality standards to enhance customer satisfaction and retention.
- Sales & Marketing: Drive sales and revenue growth through innovative marketing strategies and promotional campaigns. Build and strengthen relationships with corporate clients, airlines, hotels, and travel partners.
- Team Leadership & Development: Lead, mentor, and motivate a team of travel consultants, sales executives, and operational staff. Develop training programs to enhance staff expertise in customer service, sales, and travel technology.
Key Requirements:
- Proven track record of scaling a travel agency or similar business.
- Strong knowledge of the travel industry, including corporate travel, ticketing, holiday packages, and visa processing.
- Experience in digital transformation, including online travel booking platforms and CRM tools.
- Excellent leadership, negotiation, and stakeholder management skills.
Preferred Qualifications:
- Bachelor's or Master's degree in Business, Tourism, Hospitality Management, or a related field.
- Experience with GDS systems (Amadeus, Galileo, Sabre, etc.) and travel technology.
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