Customer Service Representative
5 months ago
Direct the cases which do not meet foundation requirements to the relevant community agencies
- Assess cases which are of higher priority and consequently prepare an agenda to handle their needs
- Respond to all incoming calls on the hotline both during office hours and during the designated out of office hours
- Provide necessary information and clarification to all inquiries throughout the interaction with the case
- Transfer calls to the relevant
**Qualifications**:
- High school certificate
- Prior experience in working in hotlines or call centers
- Previous experience in working with multi-disciplinary teams and cultures
**Salary**: BD1,200.000 - BD1,900.000 per month
Ability to Commute:
- Manama (required)
Ability to Relocate:
- Manama: Relocate before starting work (required)
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