Customer Service Excellence Manager

Non-disclosed Manama, BahrainPosted 3 hours ago Permanent Competitive **Job Requirements**: This position is responsible to provide outstanding customer service to clients by delivering extraordinary customer service experience, taking ownership of customer issues and following through to resolution. **Education/Certifications**: - A minimum of a...

For Bahraini Nations Only **Role Description** This is a full-time on-site role for a Customer Service professional at Leader Healthcare located in Manama. The Customer Service professional will be responsible for providing support to customers, ensuring customer satisfaction, preparing customer quotations, and delivering a positive customer...

**Customer Service Job Summary** The customer service representative will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. **Customer Service...

Join Our Team as a Customer Service Duty Manager in Bahrain! Are you ready to be a vital part of British Airways’ airport operations in Bahrain? As a Customer Service Duty Manager, you will support the Airport Manager, ensuring safety, security, and operational excellence. Your role involves managing relationships, performance, and local suppliers to...

**Job Summary**: The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships. **Key...

Greet clients as soon as they arrive and connect them with the appropriate party - Answer the phone in a timely manner and direct calls to the correct offices - Create and manage both digital and hardcopy filing systems for all partners - Prepare bills and take payments - Deal with complaints or problems - Answer telephone calls and take messages or forward...

Job Title: Customer Service Representative (Electric Wheelchairs and Scooters Rental) Company: Welaat General Trading Location: City Center Mall, Bahrain **Job Description**: Welaat General Trading is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for...

**Customer Service Job Summary** The customer service representative will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. **Customer Service...

**Duties & Responsibilities**: ** Arabic** - Deliver up to mark service and maximize customer satisfaction. - Efficiently and successful coordination between front and back of house operation. - Review product quality and services rendered. - Organize and supervise shifts and duty rosters. - Plan and conduct efficient delivery order system. - Develop and...

Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right...

Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right...

A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process. Duties and Responsibilities: - Manage large amounts of...

A fast-growing company in F&B Industry which focuses on the quality of healthy food options in the market. **Role Description**: This is a full-time on-site role for a Customer Service Representative located in Bahrain. The Customer Service Representative will be responsible for providing excellent customer service, resolving customer issues, and ensuring...

A fast-growing company in F&B Industry which focuses on the quality of healthy food options in the market. **Role Description**: This is a full-time on-site role for a Customer Service Representative located in Bahrain. The Customer Service Representative will be responsible for providing excellent customer service, resolving customer issues, and ensuring...

A leading company in Kingdom of Bahrain seeks to employ Customer Service Executive **Requirements**: Minimum 1-3 years’ experience in real estate sales & leasing, property developer experience preferred. Fresher’s also welcomed Bachelor’s Degree or Diploma from a recognized University and/or similar professional qualification Knowledge and keen...

**CUSTOMER SERVICE REPRESENTATIVE - ** Remotely** - Address user inquiries related to platform functionality, technical issues, and account management. - Troubleshoot and resolve technical problems with a focus on efficiency and user satisfaction. - Assist customers in addressing product inquiries, order processing, returns, and general queries. - Address...

Management and resolve customer complaints/queries._ - Identify and escalate issues to supervisors._ - Provide service information to customers._ - Document all call information according to standard operating procedures._ - Follow up customer calls where necessary._ - Complete call logs and reports_ **Basic requirements for the role**: - Proven experience...

**Please read....** **If you are NOT A Resident, DO NOT apply** **If you DO NOT have a car, DO NOT apply** **This is a Part-Time job. We do not provide VISA** **_________________________________________________** **Please read the Job Description Carefully before applying** We are an international market research consultancy operating across the Middle...

**Please read....** **If you are NOT A Resident, DO NOT apply** **If you DO NOT have a car, DO NOT apply** **This is a Part-Time job. We do not provide VISA** **_________________________** **Please read the Job Description Carefully before applying** We are an international market research consultancy operating across the Middle East, currently looking...

**Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Bahrain!** - **Open to Residents Across Bahrain_ **Are you ready to embark on a rewarding journey while shaping exceptional customer experiences???** **About Us**: Join our esteemed international market research consultancy in enhancing customer service standards across...