Franchise Hotel
5 months ago
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_.
**About Us**
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you'll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you'll feel at home and excel at Crowne Plaza.
**Your day to day**:
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- **Produces **food of high quality according to standard recipes**
- **Assists with the preparation, presentation, decoration and storage.**
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- **Communicates politely and display courtesy to guests and internal customers**
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- **Provides direction to the Kitchen helpers, including Cooks, Kitchen Attendants and Stewards**
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- **Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information***
- **Establishes and maintains effective employee working relationships**
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- **Attends and participates in daily briefings and other meetings as scheduled**
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- **Attends and participates in training sessions as scheduled**
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- **Cleans and re-sets his/her working area**
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**-**Work **according to the instructions of Superiors-**
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- **Prepare the daily **mis** **en** **place and food production in different sections of the main kitchen.**
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- **Follow the instructions and recommendations from the immediate Superiors to complete the daily **tasks**
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- **Ensure **the highest standards and consistent quality in the daily preparation**.**
**What we need from you**
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- **Interacts **with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.**
- **Sees to it that all food items for the restaurant are prepared on time and meet quality and quantity standards**
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- **Contributes and share new ideas when preparing new menu or any **promotion.**
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- **Demonstrate **service attributes in accordance with industry expectations and company standards to **include**:
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- ** **Being attentive to guests**
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- **Accurately and promptly fulfilling guest requests**
- **Understand and anticipate guest needs**
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- **Maintain a high level of knowledge which will enhance the guest experience**
- **Demonstrate a service attitude that exceeds expectations**
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- **Take appropriate action to resolve guest complaints.**
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- **Familiarize **yourself with CP-Bahrain Health, Hygiene and Fire, Life & Safety Policies and ensure your areas promote and comply with them.**
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- **Take responsibility to identify and report hazardous situations or unsafe act and unsafe condition to your supervisors immediately.**
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- **Familiarize yourself with CP-Bahrain safety, first aid, fire emergency and evacuation procedures and actively participate in trainings and drills.**
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- **Report all incidents, accidents, dangerous occurrences, or near misses, no matter how minor, to the supervisor or Head of Department.**
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- **Keep work area at all times in hygienic conditions according to the rules set by the hotel**
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- **Coordinate **and participate with other sections of requirements, cleanliness, wastage and cost **control**
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- **Control **food stock and food cost in his section**
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- **To maintain all kitchen equipment and machines at its full working condition**
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- **To report any accidents, damages and lost of any Hotel property on a timely manner**
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- **Produce correct quantity of food to be served in any function to avoid wastages and spoilages**.**
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- ** **Adhere **to HACCP **procedures.**
**What we offer**
*** We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.**
**We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trus
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