Franchise Hotel
5 months ago
**About Us**
Under the general direction of direct superior and within the limits of established InterContinental Hotels Group local policies and procedures, provide support and assist in achieving a high standard of documentation and record keeping across the training function and ensure Learning & Development is moving the business forward. Promotes the desired work culture around the five core values "Winning Ways" of "Do the right thing', "Show we care", "Aim Higher", "Celebrate Difference", "Work better together" of IHG and the brand ethos.
**Your day to day**:
***
- **Offer the highest standard of both specialized and general treatment in a professional manner.**
***
- **Help maximize all revenue producing opportunities relating to health club service securing new and repeat business and establish a loyal clientele via your committed and dedicated staff.**
***
- **Maintain the trolley set up to company room standard and ensure the correct quantities of product as specified by the manufacturer are maintained throughout the day.**
***
- **Be aware of any client comment /** **complaint report them to the health club manager coordinator and log in the daily logbook.**
***
- **Keep accurate records in the daily logbook.**
***
- **Act prompt and calmly in the event that health problem occur and requires assistance from the nurse.**
***
- **Be punctual prepared in advance of each treatment and ensure the specified treatment time is adhered to.**
***
- **Follow the opening and closing procures of each department to ensure that the treatment room set up** **is consisted with company standard.**
**What we need from you**
*** Fitness - you'll be on your feet most of the day with lots of bending and kneeling**
*** Literate - you'll need a good grasp of reading, writing and basic maths**
*** Flexible - night, weekend and holiday shifts are all part of the job**
*** Articulate - a great communicator, you'll be warm, welcoming and easy to talk to**
**What we offer**
*** We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.**
**We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.**
**So, join us and you'll become part of our hotel family.
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